Checking In: Location-Based Services for Healthcare

Checking In: Location-Based Services for Healthcare

In recent years, the concept of “checking in” at a restaurant or venue through social media sites like Foursquare or Facebook has become increasingly popular as more and more of the population adopts smartphones. These days, people use their mobile phones for just about everything – networking with others, shopping online, downloading music,...
A Day in the Life of a Mom

A Day in the Life of a Mom

MedTouch and NWH partnered together to develop an iPhone application, mobile site and Wait Time status to help patients make informed decisions. Below is how a conversation in Newton might play out between two mothers when faced with a real decision about their family’s healthcare. Kate123: (5:32 PM) My daughter is having another asthma...

Destination Marketing and Medical Tourism: The Next Frontier?

What is destination marketing for healthcare, anyway? By definition, it means: Attracting and engaging patients from across the state, region or country, by focusing on a key service line or center of excellence and providing that service at a higher level of quality and patient satisfaction than anyone else. So why would someone travel for...
Happy New Year!

Happy New Year!

As 2010 drew to a close, there was a lot to be thankful for at MedTouch.  New clients, new employees, and a new office in Cedar Rapids, Iowa – all of which contributed to a dramatic year of professional and financial growth. This year, instead of giving away clients mugs and tote bags, we decided to give back and make one concentrated year-end...
Short Skirts, Save Lives: UMass Memorial Guerilla Marketing Snafu

Short Skirts, Save Lives: UMass Memorial Guerilla Marketing Snafu

You’re an aspiring model dispatched to a Red Sox game to ask good citizens to step up and save the life of a child.  Your clothes? Short skirts, lab coat, and purple hair.  You get $75 per hour and exposure at a premium sports marketing event.  The sponsor gets access to a population of potential bone marrow donors that wouldn’t set foot...
Add unemployment to the impact of Facebook in healthcare: nurse is fired in Detroit

Add unemployment to the impact of Facebook in healthcare: nurse is fired in Detroit

Hospital fires a nurse over Facebook comments Oakwood Hospital let a nurse go for posting remarks about a suspected cop-killer in her care. Per the dismissal: “As healthcare providers, we have a legal and ethical responsibility to protect patient privacy and we are bound by HIPAA rules and regulations to ensure that we do so. All of our...

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