Healthcare in China: Ripe for innovation?

Healthcare in China: Ripe for innovation?

I’ve just returned from 11 days of traveling through Hong Kong and China, as part of a personal quest to try to understand China’s role on the global stage in various industries.  One thing that I was told repeatedly during my time there is that one of the biggest problems facing China today is the healthcare system. There were a variety of...

Destination Marketing and Medical Tourism: The Next Frontier?

What is destination marketing for healthcare, anyway? By definition, it means: Attracting and engaging patients from across the state, region or country, by focusing on a key service line or center of excellence and providing that service at a higher level of quality and patient satisfaction than anyone else. So why would someone travel for...

My Healthcare Options Penalizes Hospitals and Confuses Consumers

Recently, the Massachusetts Health Care Quality and Cost Council unveiled its new website, My Healthcare Options.  While intended to directly support consumers and physicians as a decision-making tool, the site unnecessarily penalizes otherwise good hospitals through inconsistent ratings, by presenting those ratings without context, through...

My Healthcare Options

The long, long, long awaited — and perhaps feared — Massachusetts quality and cost site just launched yesterday, entitled MyHealthcareOptions. Despite a funky stretched out picture on the homepage and a cartoony rating stars that evoke a Mario Brothers outing more than Michelen fine linen, I’ve been having fun poking around the...

WWDD — What Will Tom Daschle Do?

The former Senator Tom Daschle has been picked for the HHS top spot, and there’s been some excellent speculation — I mean, coverage about what Daschle might do once in office.   I think we often miss the forest for the trees when we talk in these grand policy terms.  Sure, the healthcare system is broken.  I think you’d be...

Winding down our travel season…

Despite travelling extensively, it was a real pleasure to speak at CHPRMS last week.  We had a great session on the changing nature of trust and how social media networks are resetting consumer expectations.  It was a fun time and a great crowd of about 100 people who remained engaged (and awake!) for an hour after lunch. Sometimes...

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