Categorized | culture, Services We Offer

What Life is Like at MedTouch

We’re awesome – we consistently celebrate exceeding our own high expectations.
We’re committed –every interaction with clients shows our commitment to their project, need, or problem.
We own it –we own the work we do and take responsibility to meet our obligations.
We’re honest – we openly admit our mistakes, challenge each other’s thinking, and provide constructive feedback instead of gossip.
We learn – we seek to learn from every experience – from our mistakes, from competitor’s successes , or published research – and we’ll do whatever we can to get smarter about servicing our clients.
We surprise and delight our clients by giving freely of our time, energy, interest, and passion to over-deliver on our promises.
We adjust – if it doesn’t work, we roll up our sleeves and fix it without complaining.
We deliver – we consistently show up on-time, prepared, and communicate to our clients, partners, or peers that they have 100% of our attention.
We celebrate together – our individual success is determine by our mutual success and we seek out ways to encourage each other along the way.
We’re fun – as we enjoy our work, it’s only natural that clients enjoy working with us.

About Paul Griffiths

Paul has been CEO of MedTouch since April of 2007 and, prior to that, held the position of COO. As a co-founder, he has helped set the vision for the company from its inception. Paul is an active speaker in the healthcare marketing community. In addition to the dozen webinars MedTouch presents each year, Paul can be seen and heard giving lively talks around the country about helping healthcare organizations succeed online: from New England (NESHCo), to Tennessee (TSHPRM), Florida (FSHPRM), and Las Vegas (Annual Healthcare Internet Conference). Prior to MedTouch, Paul managed online brand experiences for a variety of for-profit and not-for-profit organizations. He has over 15 years of combined experience in online commerce, interactive marketing, experience design and content management solutions. Most notably, he directed the consumer-facing channel for the now defunct Send.com, an online gift delivery network that raised $45 million from such VC luminaries as Greylock, Highland Capital, Benchmark and Charles Rivers Ventures in the late 1990s. Paul earned a Master of Arts in Creative Writing from Boston University, and a Bachelor of Arts in Creative Writing from Sarah Lawrence College. When he’s not traveling across the country to visit clients or to speak at healthcare conferences, Paul runs a humanitarian non-profit with his wife. He’s thrilled to finally have a yard for his dogs and two boys, and often daydreams of spending a summer in Iceland.

One Response to “What Life is Like at MedTouch”

  1. Wahoo says:

    Thank you for sharing!

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