It’s worth a read-through, but the thing that’s clear to us is that neither Microsoft or Google is thinking too much yet about how the hospital institution will interact with the data they collect. Since they’re more in the PHR model — well, Google’s is squarely; HealthVault is just a storage space, but that’s surprisingly useful for reasons you’ll read about in coming weeks — you still have the problem of another stream of care-related data.
Most hospitals are still struggling to connect the dots and collect everything that happens inside their walls, never mind deal with information a patient may have. So while both of these applications might help the physician/patient face-to-face interaction become a more informed experience, they don’t do much to address the operational failure in healthcare of how data is distributed in a system.
In other words, nurses will still be answering phones from referring docs, scratching down notes, and flagging paper files with sticky notes for some time.
(And hey, that’s more an observation than a complaint.)