The increasing divergence between an online strategy and having a website…

I spend a fair amount of my time tracking general Internet trends and theorizing how those trends will play out in healthcare.   And as I prepared an upcoming talk, I’m struck by how quickly the concept of a website as a destination will fundamentally change.

This blog is a great example: what started off as an experiment to see how we could influence our search ranking with little effort and zero dollars has turned into a new strategic tool to help our clients.  It seems the future of web content is considerably more fractured, customized, diffuse, and effective that the current “drive them to our homepage” model.

At MedTouch, we’re beginning to develop an online communication strategy for our own company, which includes blogs such as this but also ways of leveraging social media and search biases to our advantage.  And as we’ve run several campaign-based search marketing programs for clients, the fun and interesting challenge is putting together a cohesive, logical plan. 

I’m thinking these plans will matter more than one’s website — in fact, our next website probably won’t be a classic site at all.  It would rather be a series of blog postings, press releases, webinars we’ve given (via blip.tv), and a portfolio for visitors to sort and peruse based on their interests.  Throw in a virtual demo and I’m not sure we’d need much else.

My point is that much of this content might actually exist on other people’s websites and that fact alone would improve our search traffic, which shows the difference strategy can make.

About Paul Griffiths

Paul has been CEO of MedTouch since April of 2007 and, prior to that, held the position of COO. As a co-founder, he has helped set the vision for the company from its inception. Paul is an active speaker in the healthcare marketing community. In addition to the dozen webinars MedTouch presents each year, Paul can be seen and heard giving lively talks around the country about helping healthcare organizations succeed online: from New England (NESHCo), to Tennessee (TSHPRM), Florida (FSHPRM), and Las Vegas (Annual Healthcare Internet Conference). Prior to MedTouch, Paul managed online brand experiences for a variety of for-profit and not-for-profit organizations. He has over 15 years of combined experience in online commerce, interactive marketing, experience design and content management solutions. Most notably, he directed the consumer-facing channel for the now defunct Send.com, an online gift delivery network that raised $45 million from such VC luminaries as Greylock, Highland Capital, Benchmark and Charles Rivers Ventures in the late 1990s. Paul earned a Master of Arts in Creative Writing from Boston University, and a Bachelor of Arts in Creative Writing from Sarah Lawrence College. When he’s not traveling across the country to visit clients or to speak at healthcare conferences, Paul runs a humanitarian non-profit with his wife. He’s thrilled to finally have a yard for his dogs and two boys, and often daydreams of spending a summer in Iceland.

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